SupportKontor
Order questions, answered automatically
SupportKontor reads a web shop’s support inbox and answers the questions customers keep asking: where is my parcel, cancel this, change the address, return this, plus anything the shop’s own pages already answer. It checks the order in WooCommerce or Shopware before it replies, runs the matching action once the merchant approves, and keeps a full log. Replies go out in the customer’s language, in the shop’s name. Everything is stored in the EU and nothing is used for AI training.
In beta with the first shops. WooCommerce plugin and Shopware app.